Privacy Policy

 

The Great American Songbook Foundation is devoted to protecting your personal information.  We make every effort to balance our desires as a business to better serve you with your expectations of personal privacy.  This policy outlines how we (the Great American Songbook Foundation, hereafter referred to as the “Foundation”) will use the information you provide to us as well as how it is protected.

 

Information Collected

The Foundation collects specific required data from you in order to process complete orders or contributions.  We also request additional information in order to best serve you in your online experience, making our e-mails personal to your preferences.

 

This information is optional and may be omitted if you do not choose to enter it.  The Foundation uses your purchase history as well as the information you provide to promote our activities, and you have the right to opt in or opt out of these communications at any time.

 

Through the process of purchasing or making a donation, you will be asked for your full payment and billing information.  This includes credit card number, expiration date, and CVV.  The payment information is encrypted in our database (see Data Security section below).

 

Children Under 18 Years of Age

The Foundation does not knowingly gather information from children under the age of 13 years old through its website.  Any child under the age of 18 years old must be under the direct supervision and guidance of a parent or guardian in order to use the website or disclose information to the Foundation.

 

It is the belief of the Foundation that the online activities of children should be monitored by their parent or guardian.  There are parental control tools available from many software manufacturers and online services.  These tools can help to ensure a safe and secure online environment within which the children can work as well as to ensure that they do not disclose personal information without the consent of their parent or guardian.

 

If the parent or guardian of a child under the age of 13 years old has reason to believe that their child has provided the Foundation with any such information, that parent or guardian should contact us if they desire to have that information deleted from our database.  If the Foundation acquires knowledge from any verifiable source that it has information about a child under the age of 13 in retrievable form in our files, we will delete that information from our existing files.

 

Third Party Relationships

The Foundation does not sell names, addresses, phone numbers or e-mail addresses.  The Foundation never shares donor lists.

 

The Foundation utilizes the Box Office at the Center for the Performing Arts (hereafter referred to as the “Center”) to process orders.  The Foundation also utilizes the Development staff of the Center to process donations.  The Center will receive your customer and order details as part of those processes, including your contact information.  The Foundation shares access with the Center to the same database for processing and storing information.  The Foundation is not responsible for actions taken by the Center, but their policies align directly with the Foundation’s own policies, and the Foundation operates under the auspices of the Center.  To view the privacy policy for the Center, please click here.

 

The Foundation also partners with Acceptd, Inc. to process applications and payment to The Songbook Academy®, its yearly national summer music intensive.  The Foundation is not responsible for actions taken by Acceptd.  For more information on their specific policies, please contact Acceptd directly.

 

The Foundation reserves the right to trade lists with other organizations giving our partner organizations and ourselves a one-time opportunity to cross promote specific events.  These trades are done with complete confidentiality with no personal data revealed to either organization.

 

Data Security

In order to process a complete order or contribution, The Foundation collects your full credit card number, expiration date and CVV (Card Verification Value).  The Foundation uses SSL technology in processing online transactions.  While your credit card number and expiration date are encrypted and stored in our database, the CVV is never stored.  In addition, the credit card number is masked in our system according to industry standards (1234-56XX-XXXX-7890).

 

Staff member access to view the complete credit card numbers is limited to a few Finance and IT staff members at the Center who need it occasionally to troubleshoot specific transactions.  These staff members otherwise always see the standard masked information as well.  Patron Service Representatives and other personnel cannot access this data.

 

The Foundation is PCI compliant and its compliance status is scanned and reassessed in conjunction with that of the Center.  The Center does vulnerability scans once a month with a full compliance reassessment once a year.  All of this private information is stored under physical, electronic and procedural controls using the industry standards as established by the credit card industry.  The Center also regularly purges old and outdated credit card information from the database.  All of these security measures have been put in place to protect against the loss, misuse and alteration of your account information.

 

Updating Personal Information

The Foundation will happily update or correct your information or remove you from our mailing lists.  Change this information by updating your account online, e-mailing us at Info@TheSongbook.org, by calling Renée La Schiazza at 317.844.5832 or by stopping at the Foundation in person.  We send out information about new and upcoming events, and you can control the e-mails through the unsubscribe process which can be found by clicking on the footer of one of these e-mails.  We only want to send you information that you want to receive.

 

Cookies

The Foundation uses cookies in order to improve your experience on our website.  Cookies are tiny fragments of information that all websites transfer for ease of activity and record-keeping purposes.  They are then sent back to the website that deposits them only when that user returns to the site.  Cookies, on their own, do not personally identify users.  They tell us how our website is being used, which pages are viewed most often, and similar such things.  We gather this anonymous information to help us to continually improve our website for your benefit.

 

Photo Release

If you, or any member of your group, are photographed or filmed while participating in any of the Foundation’s activities by an authorized/staff photographer, the photo and/or video belongs to the photographer, and you release to the Foundation, its agents, and employees all rights to exhibit and market this work in print and electronic form publicly or privately, including social media websites.

 

Your Acceptance of the Terms as Stated

By using this website, you consent to the terms and communication protocols as stated.  You agree that we can do as we state above with the information provided as outlined by this privacy policy.

 

Contact

E-mail:  Info@TheSongbook.org

Phone:  317.844.2251

Mail:

The Great American Songbook Foundation

Attn:  Renée La Schiazza

1 Center Green

Carmel, IN 46032

 

Last updated on October 26, 2018.