Privacy Policy

 

The Great American Songbook Foundation is devoted to protecting your personal information.  We make every effort to balance our desires as a business to better serve you with your expectations of personal privacy.  This policy outlines how we (the Great American Songbook Foundation, hereafter referred to as the “Foundation”, "we", "our" or "us") will use the information you provide to us as well as how it is protected.

 

Information Collected

The Foundation collects specific required data from you in order to process complete orders or contributions.  We also request additional information in order to best serve you in your online experience, making our e-mails personal to your preferences.

 

This information is optional and may be omitted if you do not choose to enter it.  The Foundation uses your purchase history as well as the information you provide to promote our activities, and you have the right to opt in or opt out of these communications at any time.

 

Through the process of purchasing or making a donation, you will be asked for your full payment and billing information.  This includes credit card number, expiration date, and CVV.  The payment information is encrypted in our database (see Data Security section below).

 

Children Under 18 Years of Age

The Foundation does not knowingly gather information from children under the age of 13 years old through its website.  Any child under the age of 18 years old must be under the direct supervision and guidance of a parent or guardian in order to use the website or disclose information to the Foundation.

 

It is the belief of the Foundation that the online activities of children should be monitored by their parent or guardian.  There are parental control tools available from many software manufacturers and online services.  These tools can help to ensure a safe and secure online environment within which the children can work as well as to ensure that they do not disclose personal information without the consent of their parent or guardian.

 

If the parent or guardian of a child under the age of 13 years old has reason to believe that their child has provided the Foundation with any such information, that parent or guardian should contact us if they desire to have that information deleted from our database.  If the Foundation acquires knowledge from any verifiable source that it has information about a child under the age of 13 in retrievable form in our files, we will delete that information from our existing files.

 

Third Party Relationships

The Foundation does not sell names, addresses, phone numbers or e-mail addresses.  The Foundation never shares donor lists.

 

The Foundation utilizes the Box Office at the Center for the Performing Arts (hereafter referred to as the “Center”) to process orders.  The Foundation also utilizes the Development staff of the Center to process donations.  The Center will receive your customer and order details as part of those processes, including your contact information.  The Foundation shares access with the Center to the same database for processing and storing information.  The Foundation is not responsible for actions taken by the Center, but their policies align directly with the Foundation’s own policies, and the Foundation operates under the auspices of the Center.  To view the privacy policy for the Center, please click here.

 

The Foundation also partners with Acceptd, Inc. to process applications and payment to The Songbook Academy®, its yearly national summer music intensive.  The Foundation is not responsible for actions taken by Acceptd.  For more information on their specific policies, please view their Privacy Policy or contact Acceptd directly.

 

The Foundation reserves the right to trade lists with other organizations giving our partner organizations and ourselves a one-time opportunity to cross promote specific events.  These trades are done with complete confidentiality with no personal data revealed to either organization.

 

Data Security

In order to process a complete order or contribution, The Foundation collects your full credit card number, expiration date and CVV (Card Verification Value).  The Foundation uses SSL technology in processing online transactions.  While your credit card number and expiration date are encrypted and stored in our database, the CVV is never stored.  In addition, the credit card number is masked in our system according to industry standards (1234-56XX-XXXX-7890).

 

Staff member access to view the complete credit card numbers is limited to a few Finance and IT staff members at the Center who need it occasionally to troubleshoot specific transactions.  These staff members otherwise always see the standard masked information as well.  Patron Service Representatives and other personnel cannot access this data.

 

The Foundation is PCI compliant and its compliance status is scanned and reassessed in conjunction with that of the Center.  The Center does vulnerability scans once a month with a full compliance reassessment once a year.  All of this private information is stored under physical, electronic and procedural controls using the industry standards as established by the credit card industry.  The Center also regularly purges old and outdated credit card information from the database.  All of these security measures have been put in place to protect against the loss, misuse and alteration of your account information.

 

Updating Personal Information

The Foundation will happily update or correct your information or remove you from our mailing lists.  Change this information by updating your account online, e-mailing us at Info@TheSongbook.org, by calling Renée La Schiazza at 317.844.5832 or by stopping at the Foundation in person.  We send out information about new and upcoming events, and you can control the e-mails through the unsubscribe process which can be found by clicking on the footer of one of these e-mails.  We only want to send you information that you want to receive.

 

Cookies and tracking pixels

We utilize different tracking technologies, including Cookies, Web Beacons and Pixel Tags (also known as "Web Logs", "Clear GIFs" or "Pixels"), to analyze and monitor how the Website and its services are used in order to provide you superior customer service, as well as to maintain and improve the Website services, including for marketing purposes. The Foundation honors Do Not Track (DNT) signals, and we do not track or plant Cookies when a DNT browser mechanism is in place. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit All About Cookies.


Cookies are used to gain an understanding of user activity on the Website. Cookies allow the Foundation to look at aggregate patterns like the most searched performances and events on the Website, and we use this information to both improve the website as well as to improve the performance options we provide to you. We also use Cookies to gather certain pieces of information about users, such as browser type and version, server, time and date of visit, geographic location and time zone, and allows us to be able to do things like maintain your status as being logged into your account through multiple visits to the Website.


The majority of Cookies we utilize are placed on the Website via an integrated Google Tag Manager. These Cookies allow us to display the Foundation’s promotional material to you on other websites you visit across the Internet. The Foundation may also share this information about your behavior on the Website, but only this information and nothing more, in order to show you targeted advertisements and other content that has been catered to your preferences. The data collected through Google Analytics is shared with Google and its affiliated entities. For more information, please see Google’s Privacy Policy.


You also have the ability to opt-out of having your information used by Google Analytics. If you wish to do so, please follow the instructions located here. Because Cookies allow you to take the fullest advantage of the Foundation’s Website, we recommend that you leave them turned on. For instance, if you opt out of Cookies, you may find that completing your purchase is difficult due to issues as you try to add multiple performances to the shopping cart once you have signed in as your status of being signed in may not be maintained through multiple page views.

 

Social Media

You can edit or remove the permissions you have granted us to use information from your connected social media accounts by using the application privacy settings on your social media account. For instructions on how to change or remove access from your Facebook account, click here.

 

Photo Release

If you, or any member of your group, are photographed or filmed while participating in any of the Foundation’s activities by an authorized/staff photographer, the photo and/or video belongs to the photographer, and you release to the Foundation, its agents, and employees all rights to exhibit and market this work in print and electronic form publicly or privately, including social media websites.

 

Your Acceptance of the PRIVACY POLICY as Stated

By using this website, you consent to the privacy policy and communication protocols as stated.  You agree that we can do as we state above with the information provided as outlined by this privacy policy.

 

Contact

E-mail:  Info@TheSongbook.org

Phone:  317.844.2251

Mail:

The Great American Songbook Foundation

Attn:  Renée La Schiazza

1 Center Green

Carmel, IN 46032

 

Last updated on March 19, 2018.